The #1 way to add value

There is a massive amount of chatter about the idea of adding value to your customers. Most of it seems to come from MarTech startups churning out content to try and rope in buyers in Sales, Business Development, and Marketing. Tons of people saying, "make a better product", "improve your customer service", "go faster", "give … Continue reading The #1 way to add value

Compensation ideas for Renewals Reps

I was talking with someone who was in the process of building comp plans for next year and they had a number of challenges regarding reps who handle only renewals and upsells at time of renewal. We referred to them as "Renewals Reps" and I'll do the same in this article. Below are some of … Continue reading Compensation ideas for Renewals Reps

Advice for building a discount strategy

I caught up with someone whose SaaS platform has an entry price of $20k. Their products were starting to really sell in the mid-market and enterprise space. As they moved upmarket, they felt the need to re-evaluate their discount strategy for these deals, and they asked for some advice. Assuming the question of "are we … Continue reading Advice for building a discount strategy