A user on Quora asked, "When is the correct time to make major decisions about my life?" I don't think anyone can tell you when the right time is for making major decisions, but I have a pretty good idea of when to avoid decision-making altogether! I’m going to instead propose several incorrect times to engage in … Continue reading Avoid making decisions when…
Month: May 2017
Delivering Certainty in an Uncertain (IT) World
Special thanks to eGroup CEO Mike Carter whose post on this topic prompted me to write my own. Retired General Michael Hayden, the former Director of the CIA and NSA, attended the second-annual ZertoCON conference as a keynote speaker. His topic of choice, risk and risk management, came as no surprise given his decades of experience in the field. One surprise did … Continue reading Delivering Certainty in an Uncertain (IT) World
Improving your presentation skills
Whether you're working through a fix with a customer as a support analyst, negotiating for greater budget as a technology leader, or proposing a technical solution to a business problem as an IT solution vendor, you are presenting. Your goal in any presentation is to build genuine trust with your audience and then leverage that trust toward … Continue reading Improving your presentation skills